A few years ago, our Association's website was manually maintained and we had no easy way to update documents or keep our community informed of news and upcoming events. Maintaining manual email distribution lists and user directories was just a nightmare!
Our community recently converted to the CondoSites platform. The conversion process was extremely well organized, and CondoSites owner, Jason King took a personal interest, and was intimately involved with the process. I can't say enough about the level of professionalism we experienced, and the absolutely smooth transition process - it was flawless!
CondoSites has a wonderful product. My community is extremely pleased with the design and I am extremely pleased with the uptime and the quality of the coding. I am surprised that no one has offered to purchase the company.
Working with them is so wonderful. The owner, Jason, takes his time to explain the websites functions and is always available to answer questions. He updates the website functions often and is very receptive to ideas on how to improve the site for the users.
Thanks for all your support and professionalism. Our project went off very successfully. I feel sorry for your competitors ‐ they don't stand a chance.
CondoSites has been a great resource for our condo community! As a board we can post and share important documents and notices with our community and our community can submit a variety of requests using the online forms. It is a great tool to help us manage our community of over 260 units.
We never thought managing a website could be so easy. CondoSites' responsiveness, training and quality of product has been exceptional! We look forward to working with them for years to come!
I was very excited when we selected CondoSites but they have far exceeded my expectations.
CondoSites provided a quick and minimal effort way to get a website up and running to our small, 26-unit association. Great deal, great site, great service!
We're using email through our website instead of printed newsletters to save printing and mailing costs. Last year, we archived about 20 years worth of paper documents (minutes, and financial reports) to the website, making it readily accessible to all our homeowners. Jason is always incredibly responsive and pleasant to deal with when I have questions, too.
They are always responsive, always like hearing new ideas and suggestions, and have the patience of saints. I had never worked on updating a website before and they were invaluable when it came to my mountain of questions and sometimes screw-ups.
Without a doubt, the best thing about CondoSites is the customer service. Working with Jason on our site is like working with a colleague. I suspect there is not a single other condo website provider out there that is as responsive and genuine as Jason and his team. This isn't something you'll recognize or appreciate until you're in business with him. What sold us on CondoSites initially was the platform, the capabilities, and the price. However, what locks us in as long-term business partners is the customer service.
We initially thought we wanted a website server based in state (Florida) - thinking we would get better customer service. After researching local companies, we found that CondoSites offered THE best one-on-one service we were looking for.
Our HOA has been with CondoSites for more than 10 years and I inherited the job of maintaining our website about three years ago. I am quite the technophobe and was very intimidated when I started. But I worried needlessly. Jason was great getting me set up and showed me how to post Board meetings times, minutes, other documents, community events, add new owners etc. He made it so easy that even someone ill at ease like me felt okay.
I find this product well suited to the Canadian Market. We are a large condominium corporation and find that it keeps everyone informed. We also have a younger population who are more familiar with computers and the internet. There are several features that we like that allow for effective communication with owners.