CondoSites (206) 347-1047
This page:www.condosites.net/billingpolicies.php

Billing Policies
Updated August 26, 2015
Fees and Payment
CondoSites web sites are the property of ODYSSEY and are rented to a community on a month-to-month basis along with hosting, domain registration / renewal and maintenance. A single monthly service fee is charged to cover these services. Additional fees may be billed (with approval) for other services not included under the CondoSites service.

ODYSSEY uses a folio system of accounting. Charges, payments, credits, notes and additional information will be printed on the folio. Only the items posted since the last payment will be shown on your folio unless additional postings are needed to balance the folio.

ODYSSEY does not use invoice numbers. Please include in the five-digit account number (e.g., A1234) in the memo field on every remittance to ensure proper posting.

Folio history is available any time through our online eFolio system. A link to your account history is included with every eFolio.

Quarterly folios are prepared and emailed as follows:
    December 1: for January, February and March service months
    March 1: for April, May, and June service months
    June 1: for July, August, and September service months
    September 1: for October, November and December service months
Annual folios are prepared and emailed on December 1 to cover January 1 through December 31 of the following year.

To avoid late charges and interest, payment is due within 25 days of the date printed on the folio.
LATE PAYMENTS ARE SUBJECT TO A LATE CHARGE OF $25.


Folios will be sent via email to the community’s recipient of choice, with a copy emailed to the Primary Administrator.

ODYSSEY RESERVES THE RIGHT TO TAKE ADDITIONAL ACTIONS WHEN ACCOUNTS ARE NOT KEPT IN GOOD STANDING:
  • If minimum payments are not met, the account will be frozen from additional charges, services and support until the account is made current or brought to good standing.
  • Accounts that are more than 30 days past due are subject to collection.
  • Unpaid accounts may result in the withholding of delivery of updates (scheduled or otherwise), a hold on the launch of web sites, discontinuance of support, and/or cancellation web services and domains. ODYSSEY reserves the right to contact our mutual secondary vendors associated with the project to ask them to hold materials and/or services until the account is made current or brought back to good standing.
Cancellations
You may cancel your CondoSites service with 30 days notice in writing. In most states, a cancellation requires signatures from at least two of the following four officers: 1) President of the Board, 2) Vice-President, 3) Secretary, or 4) Property Manager.

Domain
Should you cancel your service with us, you are welcome to keep your domain. Your domain registrar may charge you a transfer fee (approximately $20); but as long as you have been a customer of ours for at least three revenue months, we will not. If you have been with us for less than three revenue months, we may ask to be reimbursed for the price of the domain if we bought it for you, also typically under $20. Your domain will not be released if your account has a balance or is not in good standing.